Couch Systems Privacy Policy

Introduction:
Couch Systems (“Couch Systems”, “we”, “us”, or “our”) is committed to protecting the privacy of our users (“you”, “user” or “users”). This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website located at https://couch.systems (the “Site”) and/or our services (collectively, the “Services”).

Information Collection:
We collect the following information from you:
Your username
Your password (stored securely in hashed form)
Your IP address (stored securely in hashed form)
Invite codes
Discord username (if you choose to link it)
Use of Information:
We may use the information we collect about you for the following purposes:
To provide, maintain, and improve the Services;
To communicate with you about the Services and respond to your inquiries;
To comply with legal requirements and for other legitimate business purposes.

How do we use your data?
We use your data only for necessary purposes.
We collect your username and password for login purposes.
We collect your IP address for anti-alt purposes.

Data Storage:
Our main data center is located in Ashburn and is hosted by Hetzner.
We also use Cloudflare S2 to store image data.

Data Retention:
We store your data until you leave Couch Systems.
We keep your data until you delete your account on the service.

Sharing of Information:
We may share your information for the following reasons:

With your consent;
As required by law or to comply with a legal request;
To protect the safety, rights, or property of Couch Systems, our users, or others.
Cloudflare for DNS purposes.

Data Retention and Security:
We take reasonable measures to protect the security of your information. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.

International Transfer of Information:
Your information may be transferred to, and processed in, countries other than the country in which you reside. By using our Services, you consent to such transfer and processing.

COPPA Policy:
The Services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by other means, as appropriate.

Contact Information:
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].

Effective as of 13/03/2023 (03/13/2023 US).